Inbound lead qualification
Greets every enquiry, asks the qualifying questions your team would, and books the meeting straight into the calendar.
Services / Virtual Sales & Support Agents
Revenue and service
Virtual Sales & Support Agents
Always-on digital agents that answer, qualify, book and resolve across WhatsApp, web, voice and email.
Typical stack
WhatsApp APIVoiceRAGCRM syncWeb chat
The approach
Built around
Built around
the outcome.
A virtual agent that knows your catalogue, pricing rules and policies, holds a natural conversation on the channel the customer already uses, and hands over to your team with full context when it matters.
- First response in seconds, at any hour, in any language you sell in
- Qualified leads reaching sales with context already captured
- Deflection of repetitive tickets without dead-end chatbot loops
Scope, model choice and hosting are decided with you against your data-sensitivity and cost constraints. We will recommend the simplest architecture that meets the quality bar.
Use cases
Where this
Where this
gets applied.
Each of these has a measurable baseline we can benchmark an agent against before you commit to a production build.
Tier-1 support resolution
Answers from approved help content, performs account actions and escalates with a written summary.
Abandoned-cart and follow-up
Re-opens stalled conversations with relevant, non-spammy nudges and closes the loop.
After-hours reception
Covers nights, weekends and holidays so no enquiry waits until Monday.
Related services
All services
Often built together.
Custom AI Agents
Goal-driven agents that plan, call your tools and complete real multi-step work with human oversight.
ExploreRAG & Knowledge Systems
Retrieval systems that answer strictly from your approved documents, with citations and no invention.
ExploreAgentic Process Automation
End-to-end business processes run by cooperating agents across the tools you already pay for.
Explore