Product

Marketplace Solutions

Two-sided platforms with provider onboarding, listings, moderation, matching and split payments.

What this is

Marketplaces fail on supply, not software: providers who never complete onboarding and listings too poor to find. We have built and sold marketplace products, so we focus on onboarding completion, listing quality and moderation, with agent assistance where it removes manual chasing.

The problem

What this solves

If more than one of these is familiar, there is usually a case worth scoping.

  • Providers start onboarding and abandon it halfway.
  • Listings are incomplete, so search returns nothing useful.
  • Moderation is manual and does not scale with listing volume.
  • Payments to many providers are reconciled by hand.
How it works

The shape of the build

Indicative. The final design follows your systems, data and constraints.

  1. Onboard providers

    Guided onboarding with agent-assisted chasing of missing documents and details.

  2. Improve listings

    Agent-assisted listing creation so entries are complete and searchable.

  3. Moderate

    Automated screening before publication with human review of edge cases.

  4. Match and discover

    Category structure, search and ranking that surfaces relevant supply.

  5. Settle

    Split payments, commission handling and provider payout reconciliation.

Scope

What is included

Deliverables you receive, in your own infrastructure and repositories.

  • Provider onboarding with verification and document handling
  • Listing management with agent-assisted creation and enrichment
  • Automated moderation with a human review queue
  • Search, categorisation and ranking
  • Split payments, commission and payout reconciliation
  • Separate customer, provider and administrator experiences
Outcomes

What changes once it is live

Operational changes you should expect. We measure the specific numbers for your business rather than quoting generic figures.

  • More providers completing onboarding without manual chasing
  • Listings complete enough to be found and compared
  • Moderation that scales with volume
  • Provider payouts reconciled by the system
Delivery

How we run the engagement

Our approach

Discovery

Process walkthroughs, data review, constraints and a written scope you sign off before build.

Architecture

Data model, integration boundaries, hosting and the security model, agreed up front.

Proof of concept

A narrow build on your real data against an agreed quality bar, so the go-ahead is evidence-based.

Development

Two-week increments, each ending in a working deployment and a review.

Testing

Automated coverage on critical paths, evaluation sets for AI behaviour, acceptance testing with your users.

Deployment

Staged rollout into your infrastructure with monitoring and a tested rollback path.

Monitoring & support

Quality, cost and latency tracking after launch, with handover documentation or an ongoing retainer.

Questions

Marketplace Solutions — FAQs

Can we start from an existing product?

Where one of our marketplace platforms fits your model, starting there is faster and cheaper than a bespoke build. We assess fit honestly before recommending either.

How are split payments handled?

Through a payment provider supporting marketplace settlement, with commission and payout reconciliation built in.

Can agents help with supply quality?

Yes, and this is where they help most: chasing incomplete onboarding and improving listing completeness.

Next step

Have an AI or software
challenge to solve?

Let's evaluate your requirements and design a practical, secure and scalable solution for your business. We will tell you honestly whether AI is the right tool, and outline what a first build looks like.

Talk to our team Hire a developer
  • No obligation, no scripted pitch
  • Talk to engineers, not account managers
  • One-week minimum engagement available